Last Modified: June 12, 2018
Information You Provide to Us
The information that we collect is generally limited to information that you submit or enter but do not submit on our Website. The personally identifiable information that may be collected includes: your name; address; email address; telephone numbers; fax number; payment information; partial or full social security number; information about your home; and information about your interests in and use of our products and services. To the extent that customer payment information is collected by protectyourhome.com and any of its affiliates and/or subsidiaries, that information will be kept in confidence and will not be shared with any third parties without your prior and informed consent other than consumer credit agencies and third-party service providers that we employ to process payments on our behalf. Notwithstanding the foregoing, we reserve the right to share with third parties the fact that we have payment information on file for specific customers but we will not share this payment information with third parties without your prior informed consent. We may obtain additional personal and non-personal information from 3rd party providers.
How We Collect Your Information
Information We Collect
We collect various types of Customer Information. A summary of the types of information that we collect is set forth below:
Customer Contact Information. Your Customer Contact Information is any information needed to contact you and fulfill your orders and requests such as your name, address, phone number, fax number, and email address.
Private Customer Information. Private Customer Information is that information that may be necessary to check credit and process payments. Such information includes your Social Security Number, credit card information, and banking and wiring information.
Customer Order Information. Customer Order Information is that information necessary to complete your orders and requests for information. Such information may include your Customer Contact Information, programming and packaging selections, your billing and shipping information, as well as other details pertaining to your order of products and services through us.
Demographical Information. Demographical Information is publicly available information that we may learn about you regarding such things as your age, income, home ownership, household size, etc. that helps us to provide you with better offers for products and services.
Website Usage Information. Website Usage Information is information that we collect, via anonymous third-party cookies, that tells us about the way you use and navigate through our websites.
Information Collected Automatically
Like most standard website servers, we use technologies such as cookies, web beacons and log files to automatically receive and store certain information about your use of the Website. We use this information to permit the Website to function properly, to evaluate how you use the Website, to determine where you are located, to market to you, and to support analytics efforts.
Use of Web Beacons. The Website may contain small electronic files known as web beacons (also referred to as clear gifs. pixel tags and single-pixel gifs) that permit us, for example, to count users who have visited those pages and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
Use of Scripts. A script is a series of commands stored on our server that is used to carry out a specific task. We use scripts to retrieve data entered on our Website and to manipulate and store the data in our secure servers. Your browser is capable of disabling some scripts from running on our site. However, disabling scripts will cause our site to function improperly and may not display correctly in your browser.
Use of Log files. Log files track anonymous user information including, but not limited to, Internet Protocol ("IP") addresses, browser type, Internet Service Provider ("ISP"), referring/exit pages, platform type, date/time stamp, and number of clicks. This information is tracked in order to analyze trends, administer the Website, track users' movements in the aggregate and gather broad demographic information for aggregate use. The information tracked via log files is not linked to personally identifiable information. This information lets us see how users are finding our Website, and it tells us which pages are visited the most often so we can make our Website more useful.
How We Use This Information
We use the information we automatically collect to help us better plan our Website to meet your Internet needs. We use information you provide us for such purposes as responding to your requests, communicating with you, fulfilling orders, performing a credit inquiry with one or more credit reporting agencies, providing products and services to you, and to fulfill any other purpose for which you provide it. Information we collect is also used for our own marketing purposes or a third party’s marketing purposes, and may result in follow-up communications. By visiting protectyourhome.com, you grant us the right to use your personal information for any legal purpose including, without limitation: a) the purposes listed above; b) to provide promotional offers to you via online banner advertising; c) to transfer the personal information that you provided to a third party for its marketing purposes, to provide services to you on our behalf, to provide services to us, or, when necessary, in order for you to receive a product, service, or information that you may have requested from such third party while using the Website; and d) for validation, suppression, content improvement and feedback purposes.
To learn more about or opt out of this and other interest-based advertising, please visit the industry opt-out pages operated by the DAA, at http://www.aboutads.info and by the NAI at http://networkadvertising.org."
Disclosure of This Information
The company respects the privacy of users visiting our sites and will abide by all applicable laws concerning the release of personal information. We may disclose aggregated information about our users and information that does not identify any individual without restriction. We may disclose personal information to our subsidiaries and affiliates; to contractors, service providers and other third parties we use to support our business and who are bound to keep personal information confidential and use it only for the purposes for which we disclose it to them; to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization or other sale or transfer of assets; to third parties to market their products or services to you; to fulfill the purpose for which you provide it; and for any other purpose disclosed by us when you provide the information. We may also disclose your information to comply with any court order, law or legal process, including to respond to any government or regulatory request; to enforce or apply our terms and conditions and other agreements, including for collection purposes; and if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Defenders, Inc., our customers or others. If you tell us that you do not wish to have your information used as a basis for further contact with you, we will respect your wishes. Please contact us at firstname.lastname@example.org.
Our Security Measures
All personally identifiable information is stored in a technically and physically secure environment. Access to this information is strictly limited, and the information is not readily accessible to the public. Our employees are dedicated to ensuring the security and privacy of all protectyourhome.com user information. To prevent unauthorized access, maintain data accuracy and ensure the correct use of information, we use appropriate industry standard procedures to safeguard the confidentiality of your personal information. However, there is no such thing as perfect security and the transmission of data over the internet by its nature entails the use of systems under the control of third parties, and as a result, Defenders, Inc. cannot ensure or warrant the security of information transmitted to us. Our Website may contain links to other external sites. When you access these external sites, the providers of the sites will have access to certain information about you. Defenders, Inc. is not responsible for the privacy practices or the content of any sites which we do not directly control.
The Website is not designed for or intentionally targeted at children 13 years of age or younger. We do not knowingly collect information about children.
Your California Privacy Rights
California Civil Code Section 1798.83 permits users of our Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their marketing purposes. To make such a request, please send an email to email@example.com or a written notice to DEFENDERS, 3750 Priority Way S. Drive, Indianapolis, IN 46240.
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